We work hard to pack every Slapatio Sauce order securely and ship it as quickly as possible, so your sauce arrives fresh, safe, and ready to enjoy.
Your order is received after successful checkout and payment confirmation.
Orders are usually prepared within 1 to 3 business days.
Your package is handed over to the shipping carrier for delivery.
Delivery time depends on your location, carrier, and shipping method.
Orders are usually processed within 1 to 3 business days after payment is successfully received. Business days are Monday to Friday, excluding weekends and public holidays.
During busy periods, launches, promotions, or holidays, processing may take a little longer.
Delivery time depends on your location and the shipping carrier.
Shipping charges are calculated at checkout based on location, order size, package weight, and available shipping method.
Once your order is shipped, you may receive a tracking number by email. Please allow 24 to 48 hours for tracking details to update after the carrier receives the package.
Please make sure your shipping address is complete and correct before placing an order. Customers are responsible for entering the correct full name, street address, apartment or unit number, city, state, postal code, phone number, and email address.
If an incorrect address is entered at checkout, we cannot guarantee delivery, refund, or replacement.
If your order arrives damaged, contact us within 7 days of delivery with your order number, clear photos of the damaged item, photos of the shipping box, and a short explanation of the issue.
If tracking shows delivered but you did not receive your order, please check your mailbox, porch, reception area, neighbors, building staff, and local carrier office first.
Slapatio Sauce is a food product, so packaging and delivery are handled with care. Please inspect your order once it arrives. Do not use the product if the bottle is broken, the seal is damaged, or the packaging appears tampered with.
Email: hello@slapatio.sauce
